01Unclear ownership
No owner
Unclear ownership
Inquiries sit in inboxes and forms with no one accountable for the next step.
AI automation and phone agents for service businesses
AI that handlesyour leads and calls.
We capture every inquiry, route it to the right person, chase the follow-ups - and answer your phone in English, Sinhala and Tamil.
That’s the idea: every inquiry captured, routed to an owner, and followed up - without anyone chasing it by hand.
ESC OR SCROLL TO CLOSETAP OUTSIDE TO CLOSE01 / The problem
Inquiries come in from everywhere - and slip through the cracks.
Website forms, email, phone calls, ads, referrals. Nobody is sure who owns each one, records fall behind, follow-ups get forgotten - and good customers quietly go elsewhere.
Work enters from
- Web forms
- Email & inbox
- CRM / ATS
- Documents
- Ads
- Referrals
- Internal requests
02Records fall behind
Manual
Records fall behind
Your CRM is updated by hand, so records are incomplete and out of date.
03Follow-ups slip
Missed
Follow-ups slip
Follow-ups depend on someone remembering - until they don’t.
04No visibility
Stale
No visibility
Owners and managers can’t see where response and follow-up gaps are forming.
04 places work gets lost - hover a card to read more
02 / What we do · 1 of 2
Lead & workflow automation. Every inquiry captured, owned and followed up.
We connect the tools you already use - forms, inbox, CRM - so each new inquiry lands with the right person, records stay up to date and nobody has to remember the follow-up. Pick the area that hurts most.
01Recruitment
Recruitment Workflow Automation
Candidate and client inquiries become clean ATS records with an owner and a next step.
- Candidate / client inquiry intake
- ATS updates & recruiter routing
- Follow-up tasks
- Stale-inquiry alerts
02Sales
Sales Workflow Automation
Leads get routed, records stay clean, and follow-ups stop falling through the cracks.
- Lead routing
- CRM hygiene
- Response drafts
- Follow-up reminders & deal handoffs
03Onboarding
Client Onboarding Automation
Closed-won deals turn into a clean handoff and a repeatable onboarding sequence.
- Closed-won handoff
- Setup tasks
- Internal briefs
- Onboarding checklists
04Marketing Ops
Marketing Operations Automation
Campaigns, approvals, and asset handoffs move without manual chasing.
- Campaign setup
- Approvals
- Asset handoffs
- Internal status updates
05Reporting & Docs
Reporting & Document Automation
Form-to-record workflows and operational reports generate themselves on schedule.
- Form-to-record workflows
- Operational reports
- Internal summaries
- Document generation
06
Not sure where to start?
We map your flow first, then recommend a build.
03 / What we do · 2 of 2
AI phone agent. Routine calls answered, day or night.
Zeptaz Voice picks up your phone, answers questions, books appointments and takes orders in Sinhala, Tamil and English. Anything it can’t handle goes to a person, and every call outcome is visible to your team.
- 01Sinhala, Tamil, English
- 02Answers customer questions
- 03Books appointments
- 04Takes orders
Live call00:00
NP
Nimal Perera
Inbound / Colombo · SI + EN
Caller
Tomorrow හවස four o’clock appointment එකක් තියෙනවද?
Action checked
4:15 PM slot availableAwaiting confirmation
- Transcript on
- Ruleset v2.0
- Operator visible
05 / Proof
Tested in competition. HUTCH Resolve won IgnitX 2026 by HUTCH.
The same approach we use for client work - AI for language, code for every decision, a person when the evidence runs out - applied to telecom customer complaints in English, Sinhala and Tamil.
HUTCH Resolve: Evidence-backed AI resolution for telecom customer complaints.
- 01
Trilingual
English, Sinhala and Tamil - typed or spoken, Singlish and Tanglish included.
- 02
Code does the maths
AI handles language only. Every number, decision and account change is made by code.
- 03
Shows its working
Exact reconciliation from the account records, then a Trust Receipt for every resolution.
- 04
Knows when to stop
Partial or conflicting evidence goes to a human agent with the investigation attached.
06 / How it works
Four steps. No surprises on time or price.
- 01
Talk to us
Tell us how inquiries and calls reach you today. If automation won’t help, we’ll say so.
30-45 MIN CALL
- 02
We map it
A short map of where work gets lost, with a recommended scope, timeline and price range.
3-5 BUSINESS DAYS
- 03
We build it
Connected to the tools you already use, built and tested on sample data first.
10 DAYS TO 6 WEEKS
- 04
You test, it goes live
You try it on real cases, we fix what’s needed and hand it over. Ongoing support is optional.
3-5 BUSINESS DAYS
07 / Packages
Three sizes. Start with one workflow or connect them all.
Every package comes with a clear scope and timeline. We confirm the price after mapping your setup, so you know the number before you commit.
Get inquiries owned and followed up.
Get started- TIMELINE
- 10 business days once access is set up
- Intake & ATS/CRM update
- Required field check
- Owner assignment
- Team alert
- Basic follow-up task
Add AI drafts and stale-inquiry logic.
Get started- TIMELINE
- 2-3 weeks once access is set up
- Everything in Starter
- AI response drafts (human-approved)
- Stale-inquiry alerts
- Richer follow-up logic
- Stronger logs
A multi-workflow operations system.
Get started- TIMELINE
- 4-6 weeks once access is set up
- Everything in Growth
- Multi-workflow across intake & follow-up
- Handoff & reporting
- Operations dashboards
- Connector layer per system
Final pricing depends on workflow complexity, ATS/CRM access, connector availability, data quality, AI involvement, module count, and support needs. Timelines begin once access, test data and owners are confirmed.
08 / Why ZeptazNot another
Not another
AI hype shop.
- Magic
- Full autonomy
- Guaranteed numbers
Most AI vendors sell magic, autonomy and guaranteed numbers. We build dependable systems with clear limits.
- 01
Your team stays in control
AI drafts, people approve. The phone agent hands anything it can’t handle to a person.
- 02
Minimum access to your data
Only the access each workflow needs, no shared passwords, and test data wherever possible.
- 03
No promises we can’t keep
We fix how you handle the customers you already get. We don’t sell lead generation or guaranteed numbers.
09 / Integrations
We connect the tools your team already uses.
Your CRM, inbox, calendar, forms and chat. We plug into what you already use - and check that access works before we build anything.
HubSpot
Salesforce
Slack
Microsoft Teams
Gmail
Zapier
Make
n8n
Notion
QuickBooks
QuickBooks
Notion
n8n
Make
Zapier
Gmail
Microsoft Teams
Slack
Salesforce
HubSpot
10 / The team
People behind the system.
A small, hands-on founding team in Sri Lanka. We build the first systems ourselves - and document every reusable module as we go.
Maps client workflows and keeps every build accountable to an operational outcome, not a demo.
Designs the connector layer - the unglamorous plumbing that keeps records in sync.
Owns testing and reliability - the pass/fail scenarios and punch list nothing ships without.
Builds the engine’s automation logic and the human-approval loops around the AI.
11 / GET STARTED
Stop losing leads.Let’s talk.
Book a 30-minute call. We’ll look at how inquiries and calls reach you today, where customers slip through, and whether AI can fix it. If it can’t, we’ll tell you.
- A founding-client diagnostic, free or discounted
- A short map of where inquiries get lost
- A recommended scope, timeline and price range