About Zeptaz

The people behind the system.

AI workflow automation for service businesses. Operator-first, human-approved, and built to be reliable inside your stack.

Our story

Reliable systems over hype.

We started Zeptaz because the same thing kept breaking inside good service businesses: work entered from everywhere, then got stuck between tools. Inquiries lost an owner, records fell behind, and follow-ups slipped.

So we build the boring, load-bearing systems that keep work moving. Connected workflows across intake, sales, onboarding, marketing operations, and reporting, with AI kept inside a controlled, human-approved loop.

We are operator-first and specific. We work in workflow maps, examples, and operational consequences, not jargon or guaranteed-revenue claims.

The pattern we kept seeing
FORMEMAILCRMADSREFERRALATS / CRMRECORDSTALE · NO OWNER
Operating Principles

Six things we refuse to be.

Every build gets held against these. They cost us some projects - that’s the point.

01Not lead generation
We fix the work you already have

We don’t promise new leads or cold outreach. We improve how inbound inquiries get handled, owned, and followed up.

02Not random zaps
A connected system, not a menu

Modules depend on each other. You size the build - you don’t cherry-pick load-bearing steps that break the system.

03Not autonomous AI
AI stays human-approved

AI drafts and sensitive outputs are prepared for human review. No autonomous sending, no candidate ranking, no hiring decisions.

04Not broad access
Minimum access, data-safe

Least-privilege by default: no raw password sharing, anonymized or test data where possible, clear PII handling.

05Not hype-first
Operator-first and specific

We work in workflow maps, examples, and operational consequences - not jargon or guaranteed-revenue claims.

06Not duct tape
Reliable systems over one-offs

A maintained workflow engine beats a drawer of brittle one-off automations that quietly break.

08The Team

People behind the system.

A small, hands-on founding crew of builders and operators. We build the first systems ourselves - and document every reusable module as we go.

Work with us
Tevin Bandara
Tevin Bandara
Co-Founder

Maps client workflows and keeps every build accountable to an operational outcome, not a demo.

Sasindu Silva
Sasindu Silva
Co-Founder

Designs the connector layer - the unglamorous plumbing that keeps records in sync.

Naveen Harry
Naveen Harry
Co-Founder

Owns testing and reliability - the pass/fail scenarios and punch list nothing ships without.

Jayith Wijethunge
Jayith Wijethunge
Co-Founder

Builds the engine’s automation logic and the human-approval loops around the AI.

FAQ

Common questions.

Straight answers on scope, data, and how the work runs. Still unsure? A fit call sorts it fast.

Book a Workflow Fit Call

Work with us.

Book a workflow fit call and we will map where work is leaking, then recommend a build scope, timeline, and price range.

Book a Workflow Fit Call